Which critical piece of information should be checked before submitting claims?

Before submitting claims, confirming the policy number and name is essential because these details are critical for accurately linking the claim to the correct policyholder. The policy number serves as a unique identifier for the insurance policy, ensuring that the claim is processed under the right account. Inaccuracies in this information could lead to delays, denials, or mismanagement of the claim, affecting both the insured and the insurer.

While it is also important to verify other pieces of information, such as the name and address, date of birth, and contact number, these details do not serve the same fundamental role in identifying the policy and its coverage. Without a correct policy number and associated name, the claim could be submitted without being tied to the appropriate plan, potentially causing significant issues in the claims process. Therefore, ensuring the accuracy of the policy number and name is a top priority before proceeding with claim submissions.