What is expected from Aflac employees when dealing with clients?

Aflac employees are expected to treat clients fairly and with respect, which is fundamental to maintaining trust and building long-term relationships. This expectation is rooted in ethical business practices, which prioritize the well-being and needs of clients over mere sales targets. By treating clients with fairness and respect, employees not only uphold Aflac's reputation but also contribute to a positive customer experience, fostering loyalty and satisfaction.

This approach ensures that clients feel valued and heard, which can lead to better outcomes for both the employees and the company. Respect and fairness in client interactions are also vital to compliance with legal and ethical standards within the insurance industry, creating an environment where clients can make informed decisions based on accurate and transparent information.